I am new to the area and was looking for a place to take my dog a couple times a week for daycare. I have used doggie daycare in the past prior to coming to Farmville. So I stopped into Three Oaks Pet Resort to talk to the staff about their programs and I had a lot of questions. The staff member was not very knowledgable about the facility and was very hesitant to answer most of my questions. She told me that the dogs go outside for 20 minutes in the morning and 20 minutes in the afternoon. The rest of the time they are in their kennels alone with no interaction. The only way they can interact with other dogs or staff is through the fence of their kennels. The website says that there are indoor and outdoor play areas. The staff member stated that there is no indoor play area anymore because, "the owner didn't realize how big the place would get so now she doesn't know what to do with all the dogs so they stay in the kennels." I asked to tour the facility to see where the dogs were kept and the staff member was hesitant to let me see inside the facility, but agreed. When we went into the back there were lines of kennels and immediately all the dogs started jumping up against their cages and barking (think of walking into a dog pound because that's the same reaction all of the dogs had.) There was another staff member mopping urine off the floor of the kennels. The whole time I was there I only saw 2 staff members and at least 40 dogs. Keep in mind both staff members were teenager's! There were no adults at all and if there was one then they must have been hiding. There were two outdoor play areas but one was nothing but mud so it was not being used. They have no staff to dog ratio, the dogs dont have activities or even get to play with each other. I honestly dont think the owner did her research on what a reputable doggie daycare intails. I can go on and on about how terrible this place was, but instead I will just say that instead of calling it Three Oaks Pet Resort it should be called Three Oaks Dog Pound because that's exactly what it looked like, smelt like, and sounded like once you got out of the reception area. I am not a disgruntal customer trying to bad mouth the establishment. I am not even a customer as I never and will never leave my dog in the care of this establishment. I am however a very concerned individual that feels others need to be educated prior to leaving their beloved pet in the care of Three Oaks. I sincerely hope that the owner will make changes to better the lives of the dogs in his/her care while they are there because we can all kennel our dogs at home for free and not subject them to the environment they would experience if they were at one of the many Dog Pounds throughout the country.
I use their doggie daycare services the most, and with a job where I am tied up at work between 8-10 hours a day, I know my dog is getting the needed attention, exercise, and care that she wouldn’t get if I was only able to come home for a brief lunch break. I get a “report card” each time she attends daycare, this way I can see what she did during the day. The extra events held at doggie daycare throughout the year, like egg-treat hunts, little treat bags, or photos of my dog, show the thoughtfulness and level of care Three Oaks provides. Owning a dog can be expensive, but their rates are affordable, especially for the quality of services they provide.
I love my dog a lot and would never take her to a boarding facility that would mistreat or cause her anxiety. Three Oaks is a fabulous place, and I am so thankful for the services they provide. I never have to worry about my dog when I leave her with the women at Three Oaks because I know and trust they will take great care of her.
Three Oaks is a great pet facility which I have been taking my dog to for almost three years now. I have used their doggie daycare, day boarding, and overnight boarding. My dog can be very timid and vocal, especially if she doesn’t like a person or a place, but that has never been the case with Three Oaks. She loves going there and even gets excited as we drive up the hill when approaching the facility. The staff is very friendly, professional, and always ready to help. They have always been very accommodating for my dog and me, even when I am running late to pick my dog up from doggie daycare.
Three Oaks Pet Resort Llc is a US Point Of Interest based in Farmville, Virginia. Three Oaks Pet Resort Llc is located at 2740 Layne St, Farmville, VA 23901, USA.
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